Privacy policy

At Tap Queen, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or contact us. By using our services, you agree to the terms described here.

1. Information We Collect

We collect information to process orders, provide better service, and improve your shopping experience.
• Personal Details: name, email, phone number, billing/shipping address, and payment information (processed securely through third-party gateways).
• Non-Personal Details: device type, browser, IP address, pages viewed, time spent, and cookies.
• User Content: messages, reviews, feedback, chat conversations, and email inquiries.

2. How We Use Your Information

We use your information to process and deliver orders, communicate updates, respond to inquiries, personalize your experience, improve website performance, send promotional offers (only if you opt-in), prevent fraud, and comply with legal requirements.

3. Sharing Your Information

We share your data only with payment processors, courier/delivery partners, technical service providers, and authorities when required by law. We never sell, rent, or trade your personal information.

4. Cookies

We use cookies to remember your preferences, keep items in your cart, analyze site usage, improve page performance, and show personalized content. You may disable cookies in your browser, but some features may not work properly.

5. Data Security

We use SSL encryption, secure payment gateways, encrypted data storage, system monitoring, and restricted access to protect your data. While we take strong measures, no system is 100% secure.

6. Your Rights

You may request to access, correct, update, or delete your data (where legally allowed). You can opt out of promotional emails at any time. You may also request a copy of your stored information or withdraw consent for marketing.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their content, security, or privacy practices. Please review their policies before sharing your information.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If data from a child is discovered, we will remove it immediately upon request.

9. Policy Updates

We may update this Privacy Policy as laws, technology, or business practices change. Updated versions will be posted here with a new effective date.

Contact Us

For any privacy-related questions or requests:
Mail Us: info@tapqueen.com
Address: First Floor, 2751/11, Pvt No 11, Rammo Palace,sadar Bazar,near Qutub Road Chowk, Delhi, North Delhi, Delhi, 110006