Terms of service
Effective Date: 11 Nov 2025
By accessing or using the Tap Queen website, placing an order, or interacting with our services, you agree to these Terms of Service. Please read them carefully.
1. Use of Our Website
By using our website, you confirm that you are at least 18 years old, you will use the website for lawful purposes only, and you will not attempt to harm, hack, or disrupt the website. We reserve the right to refuse service to anyone at any time.
2. Products & Availability
We strive to display accurate product information; however, colors, images, and descriptions may vary. Prices and availability may change without notice. We may limit or cancel orders and discontinue products at our discretion.
3. Orders & Payments
By placing an order, you agree that all information provided is accurate and that you are authorized to use the selected payment method. Payments are processed securely through third-party gateways. We are not responsible for delays caused by incorrect information or payment failures.
4. Shipping & Delivery
You will receive order confirmation and tracking information (when available). Delivery times vary based on location and courier factors. We are not responsible for courier delays, weather issues, or unforeseen circumstances. Full details are provided in our Shipping Policy.
5. Returns, Refunds & Cancellations
Return, refund, and cancellation rules are described in our Refund Policy. By purchasing from Tap Queen, you agree to follow those terms.
6. User Accounts
If you create an account, you are responsible for keeping your login details confidential and for all activities under your account. We may suspend or terminate accounts that violate our policies.
7. Intellectual Property
All content on the Tap Queen website—logos, images, text, product listings, and designs—is owned by Tap Queen. You may not copy, distribute, sell, or use any content without written permission.
8. Prohibited Activities
You agree not to use the website for illegal activities, upload viruses or harmful code, attempt to breach security, submit false information, or harass our staff or customers.
9. Limitation of Liability
Tap Queen is not responsible for direct or indirect damages arising from website use, product use, technical issues, errors, delays, or third-party services such as shipping or payment gateways. Use our website and products at your own risk.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or services.
11. Changes to Terms
We may update or modify these Terms of Service at any time. Updates will be posted with a new effective date. Continued use of the website indicates acceptance of the updated terms.
12. Governing Law
These Terms of Service are governed by the laws of India.
13. Contact Us
For questions regarding these Terms:
Mail Us: info@tapqueen.com
Address: First Floor, 2751/11, Pvt No 11, Rammo Palace,sadar Bazar,near Qutub Road Chowk, Delhi, North Delhi, Delhi, 110006
